Business Address: DataScalePro 5655 Silver Creek Valley Rd #450 San Jose, CA 95128
1. Introduction
Welcome to DataScalePro (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or use our website (https://datascalepro.com/) (the “Site”), our services (including software, automations, AI-powered features), and our communication channels, including SMS and email.
By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site or services immediately.
2. Types of Information We Collect
We may collect personal information related to your use of our Site or services, including:
• Contact and Account Information: Name, email address, phone number, business details, username, and password.
• Payment Information: Billing and payment details processed securely by third-party payment providers.
• Communications Data: Emails, inquiries, form submissions, support interactions, and SMS or email communications.
• Technical and Usage Information: IP address, browser type, device information, cookies, analytics data, and site usage metrics (including data collected via tools such as Google Analytics).
• AI-Related Data: Inputs and outputs generated through AI-powered features. This data is not used to train AI models without separate, explicit consent.
3. How We Collect Information
We collect information in the following ways:
• Directly From You: When you submit forms, create an account, book calls, sign up for SMS or email communications, or otherwise provide information.
• Automatically: Through cookies, pixels, and similar tracking technologies when you interact with our Site.
• From Third Parties: From analytics providers, payment processors, and service partners, as permitted by law.
4. Purpose and Legal Basis for Data Collection
We process personal information for legitimate business purposes and in accordance with applicable data protection laws.
Legal Bases (GDPR):
• Performance of a contract
• Legitimate business interests
• Your consent
• Compliance with legal obligations
Purposes Include:
• Providing, maintaining, and improving our services
• Communicating with you regarding accounts, onboarding, transactions, and permitted marketing
• Managing accounts, billing, and payments
• Preventing fraud, maintaining security, and enforcing our Terms
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. In most cases, data is retained for up to two (2) years after account inactivity, unless legal, contractual, or regulatory obligations require longer retention.
6. Data Sharing and Disclosure
6.1 Third-Party Service Providers
We may share personal information with trusted service providers that assist with hosting, analytics, payment processing, communications, and operational support. These providers are contractually obligated to use data only as necessary to perform services on our behalf.
6.2 Legal Obligations
We may disclose personal information when required by law, regulation, legal process, or lawful requests from authorities.
6.3 Business Transfers
If DataScalePro is involved in a merger, acquisition, financing, or sale of assets, personal data may be transferred as part of that transaction. Where feasible, users will be notified prior to any material change in data ownership.
6.4 No Sale or Sharing for Advertising
We do not sell or share personal information, including phone numbers, for cross-contextual behavioral advertising or third-party marketing purposes.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze Site usage, including:
• Essential cookies for site functionality and security
• Analytics cookies to understand usage and performance
• Marketing cookies where consent is provided
You may manage cookie preferences through our cookie banner or your browser settings.
8. SMS and Email Communications
By opting in, you consent to receive transactional and promotional SMS or email messages from DataScalePro.
• Typical message frequency: 1–5 messages per week
• Standard message and data rates may apply
• Opt-Out: Reply STOP to SMS messages or use the unsubscribe link in emails
• Help: Reply HELP or contact support
We do not share phone numbers for marketing purposes.
9. AI Data Practices
User inputs and outputs from AI-powered features are processed solely to provide the requested services. We do not use personal data to train AI models without separate, explicit consent. AI-generated outputs may contain inaccuracies or biases, and users are responsible for reviewing and verifying results before use.
10. Data Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect personal information, including SSL encryption, firewalls, access controls, and regular security reviews.
In the event of a data breach affecting personal information, we will notify affected users and relevant authorities as required by law, typically within 72 hours of discovery. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. User Rights
Depending on your location, you may have the right to:
• Access, correct, delete, or port your personal data
• Opt out of marketing communications or certain processing
• Withdraw consent at any time
To exercise these rights, submit a request to [email protected]. We verify requests through reasonable methods (such as email confirmation or identity verification) and respond within legally required timeframes (e.g., 45 days under CCPA/GDPR).
12. Children’s Privacy
Our Site and services are not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly. Where required, parental consent will be obtained using verifiable methods.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The Effective Date will be revised accordingly. Material changes may be communicated via email or the Site. Continued use of our services after updates constitutes acceptance of the revised policy.
14. Contact Information / Data Protection
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: