Privacy Policy

1. Who We Are

Scott DePeralta Consulting LLC, doing business as DataScalePro ("DataScalePro," "we," "us," or "our"), operates the website at datascalepro.com and the platform at app.datascalepro.com.

We are a California-based SaaS company providing AI-powered CRM and marketing automation services to small and medium-sized businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or platform.

2. Information We Collect

Information You Provide Directly

• Account information: name, email address, phone number, business name, business type
• Payment information: billing address, payment method details (processed by Stripe — we do not store full card numbers)
• Communications: support tickets, emails, chat messages, and any content you submit to us
• Platform data: CRM contacts, automation workflows, campaign content, and other data you upload or create within the platform

Information We Collect Automatically

• Usage data: pages visited, features used, time spent, actions taken within the platform
• Device data: IP address, browser type, operating system, device identifiers
• Log data: server logs, error reports, access timestamps
• Cookies and tracking technologies: see Section 5

Information From Third Parties

• Payment processors (Stripe) — transaction confirmations, subscription status
• Analytics providers — aggregated usage and behavior data
• Advertising platforms — if you interact with our ads on Facebook or Google

3. How We Use Your Information

We do not sell your personal information to third parties. We do not allow third-party advertisers to target you based on your activity on our platform.

4. How We Share Your Information

We share your information only in the following circumstances:

Service Providers

We share information with vendors who help us operate our business, including:

• Stripe — payment processing
• GoHighLevel — CRM and marketing automation platform infrastructure
• Twilio — SMS delivery
• SendGrid / Mailgun — email delivery
• Google Analytics / Meta Pixel — website analytics and advertising measurement
• Freshdesk — customer support ticketing

All service providers are contractually required to protect your information and use it only as directed by us.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of DataScalePro, our clients, or the public.

Business Transfers

If DataScalePro is acquired, merged, or undergoes a change of ownership, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website.

With Your Consent

We may share information in other ways if you explicitly consent at the time of collection.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Analyze website usage and performance
• Measure the effectiveness of our advertising

Types of Cookies We Use

You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality. We do not respond to Do Not Track signals at this time.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Specifically:

• Account data: retained while your subscription is active and for 2 years after cancellation
• Payment records: retained for 7 years (tax and accounting requirements)
• Support communications: retained for 3 years
• SMS consent records: retained for 4 years (TCPA compliance requirement)
• Subscription consent records: retained for 3 years (California ARL §17600 compliance)
• Marketing communications: retained until unsubscribe or 3 years, whichever is sooner

You may request deletion of your data by emailing mail@datascalepro.com. We will process deletion requests within 45 days, subject to legal retention requirements above.

7. Security

We implement industry-standard security measures to protect your information, including:

• TLS/SSL encryption for all data in transit
• Encrypted storage for sensitive data at rest
• Access controls limiting who can view your data
• Regular security reviews and monitoring

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at mail@datascalepro.com.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Your Rights

• Right to Know: request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: request deletion of personal information we hold about you, subject to certain exceptions
• Right to Correct: request correction of inaccurate personal information
• Right to Opt-Out of Sale: we do not sell personal information — this right is not applicable, but we honor it
• Right to Non-Discrimination: we will not discriminate against you for exercising any of these rights
• Right to Limit Use of Sensitive Personal Information: contact us to limit use of sensitive data categories

Categories of Personal Information Collected (Past 12 Months)

How to Exercise Your Rights

Submit a verifiable request by emailing mail@datascalepro.com with subject line "CCPA Rights Request" or by calling 669-296-7214. We will respond within 45 days. We may need to verify your identity before processing your request.

You may also designate an authorized agent to make a request on your behalf. The agent must provide written authorization signed by you.

9. Children's Privacy

Our services are intended for business owners and professionals aged 18 and older. We do not knowingly collect personal information from anyone under 18 years of age. If we discover that we have collected information from a minor, we will delete it immediately. If you believe a minor has provided us with personal information, contact us at mail@datascalepro.com.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Send notice to your registered email address at least 7 days before the change takes effect
• Display a prominent notice on our website or platform

Your continued use of our services after the effective date constitutes your acceptance of the updated policy. If you do not agree with the changes, you may cancel your subscription before the effective date.

11. Contact Us

For privacy-related questions, requests, or concerns: